• Orders are only eligible for return / exchange if:
* The product is clearly damaged
* Received wrong product
• Reach out to Customer Care at mail@samransh.com within 2 business days from the receipt of order to get a confirmation on the return / refund eligibility of the order.
• Courier charges for return / exchange shall be borne by the customer.
• The customers may have to share the images of the product received in order to initiate the process of return.
• A confirmation mail would be sent to the customer, confirming the return / exchange request
• Customers may have to bear additional charges such as return cost and customs duties (for international orders).
• Orders placed for Gift vouchers are not eligible for cancellation / exchange or refund.
• If the blouse piece has been removed from the saree by the customer, it shall not be considered for exchange or return (no exceptions).
